3.0 Accounts


3.1 Do I have to create an account? No. You have the option to create an account and log in, or checkout as a guest. If you intend to purchase from us again, would like to update your details or view your order history, having an account will allow this and make the checkout process much quicker.


3.2 What happens if I forget my password? When you are on the Welcome, (log in) page, simply click Forgot your password? You will then be prompted to a screen where you will need to enter your email address that you used for registering on our site. We will automatically send you an email containing your password.


3.3 How can I view my orders or update my details? Simply log in to your account and you will see four options:

• History and details of my orders – This section includes your order history and makes it easy to view current and past orders.

• My address – This section allows you to update your current address or add as many alternative addresses as you like, making the checkout process much quicker.

• My personal information - This section allows you to update your name, email address and password.

• My vouchers – This section provides access to any vouchers we have allocated to you, including store credit vouchers.



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